PassPlay’s activity reporting is organized around two patterns:
A dedicated activity dashboard for org-wide engagement trends (connections, redemptions, points, rewards, etc.).
Per-feature analytics built into each section — campaign summaries, loyalty history, guest pass usage, redeemable benefit redemptions.
You’ll generally start with the activity dashboard for the “what’s happening overall” question, then drop into a feature-specific view to drill in.
Where reports live
What you want to know | Where to look |
Daily app activity, redemptions, expirations, adoption rate | |
How a specific campaign performed | |
Points and rewards activity | |
Guest pass redemptions over a window | |
Redeemable benefit usage | |
What a specific membership has been doing | The Activity timeline on that membership’s details page |
For the cross-cutting view, see Per-feature analytics.
Exporting
Most analytics screens have a CSV export. See Exporting data for which screens have one and what each export contains.