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Point sources

How to create the things members can do to earn loyalty points.

A point source is a way members earn points by either scanning an associated QR code or checking in via the PassPlay app. Each source has a name, a point value, and rules about how often a single member can claim it.

Details

Field

Notes

Name

Member-facing name (e.g. “Visit the Aquarium,” “Saturday Lecture”).

Point value

Base points awarded each time claimed.

Description

Longer explanation shown in-app.

Category

Optional grouping for display.

Frequency

How often a member can claim — see frequency types below.

Allow check-in

Allow the member to claim the points by tapping a button in addition to the normal QR code scan.

Visibility date / time

Configure visibility of the points source in the app. Points may still be claimed even when a point source is not visible.

Availability date / time

Configure the availability of the points source. When enabled, points will not be available to be claimed outside the configured dates and/or times.

Geo restricted

Require the member to be physically within a configured lat/lon (with a radius) to claim.

Frequency types

Frequency

Meaning

Unlimited

No cap. A member can claim repeatedly. Use cautiously.

Once

Lifetime cap of one.

Once per hour

One claim per hour per member.

Once per day

One claim per calendar day per member (in your org’s timezone).

Once per week

One claim per calendar week.

Once per month

One claim per calendar month.

Once per year

One claim per calendar year.

QR codes

Each points source has a generated QR code that, when scanned by a member’s app, triggers a claim. Open the details page to view and download the QR code — print it and post it where members will see it.

Reordering

The points sources list is drag-to-reorder. Members see point sources in the order set here.

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