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Viewing and searching memberships

Finding memberships in your organization with filters, search, and pagination.

The Memberships screen shows a paginated view of the memberships in your organization. By default it shows only active memberships. Use the Membership status filter in the sidebar to see inactive memberships.

Membership status

Option

What’s shown

Active

Memberships that the integration shows as active (default).

Inactive

Memberships that the integration shows as expired or inactive.

All memberships

Active and inactive memberships. Inactive rows have an Inactive label.

Invites are only sent to active memberships.

Searching

The search box in the right-hand sidebar allows searching by:

  • Membership ID

  • Membership name

  • Member name and email

  • Additional member names and emails

Filtering

Available filters:

Filter

What it does

Membership status

Active, Inactive, or All memberships. See Membership status.

Connection status

If the membership has been connected to the app or accessed a wallet card.

Invite status

Filters by whether they have received a “getting started” invite.

Membership type

Filter to only see memberships of a specific membership level.

Expires before / Expires after

Date-range filter on expiration date.

Filters combine with AND logic. Clear individual filters to broaden the result set.

Stats summary

When no filters are applied, you’ll see an adoption summary below the search box with:

  • Total memberships: every membership in your org.

  • Connected memberships: active memberships with at least one connection (app or wallet).

The stats show only when the membership status is Active and no other filter is applied.

Viewing a membership

Click the primary member name on any row to open that membership’s details page, where you can see members, guest passes, benefit redemptions, and points history.

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