The Memberships screen shows a paginated view of the memberships in your organization. By default it shows only active memberships. Use the Membership status filter in the sidebar to see inactive memberships.
Membership status
Option | What’s shown |
Active | Memberships that the integration shows as active (default). |
Inactive | Memberships that the integration shows as expired or inactive. |
All memberships | Active and inactive memberships. Inactive rows have an Inactive label. |
Invites are only sent to active memberships.
Searching
The search box in the right-hand sidebar allows searching by:
Membership ID
Membership name
Member name and email
Additional member names and emails
Filtering
Available filters:
Filter | What it does |
Membership status | Active, Inactive, or All memberships. See Membership status. |
Connection status | If the membership has been connected to the app or accessed a wallet card. |
Invite status | Filters by whether they have received a “getting started” invite. |
Membership type | Filter to only see memberships of a specific membership level. |
Expires before / Expires after | Date-range filter on expiration date. |
Filters combine with AND logic. Clear individual filters to broaden the result set.
Stats summary
When no filters are applied, you’ll see an adoption summary below the search box with:
Total memberships: every membership in your org.
Connected memberships: active memberships with at least one connection (app or wallet).
The stats show only when the membership status is Active and no other filter is applied.
Viewing a membership
Click the primary member name on any row to open that membership’s details page, where you can see members, guest passes, benefit redemptions, and points history.
