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CRM details

Details regarding how your CMR interacts with PassPlay

ProductsTeam avatar
Written by ProductsTeam
Updated over a week ago

System-specific details required to connect your CRM to PassPlay:

If your CRM requires whitelisting our IP addresses, we maintain a list.

Information Sync

ACME and BlackBaud Altru

Data is updated in a nightly sync that starts at 2:00 AM Central time. This includes updates to existing members as well as new members.

Centaman, Gateway Galaxy & Tessitura

These CRM's APIs do not support a batch update process. User data is updated on a schedule, when the member opens the app. New members must trigger a lookup using your "Find My" url.

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